Last updated October 2021
We’re committed to your privacy. We’ll always keep your data safe and secure. This policy defines what information we collect about you and how we use it. It covers the content on The Sweet Reason Company (TSRC) Website under the URL www.thesweetreasoncompany.co.uk. It does not cover any links we have to other websites.
For the purposes of data protection this policy refers to the 1998 Data Protection Act until 25th May 2018 and thereafter the EU General Data Protection Regulation (GDPR) or any subsequent, and successor, legislation.
How do we collect your personal information?
We collect your information when you decide to interact with us. This includes online purchases, over the phone, in person when you sign up to receive emails from us. We also look at how we can offer the best possible experience to our customers, by analysing their trends and usage on our website.
We collect your data:
How do we use this information?
To carry out our business and to provide a service with you:
Where we have your consent:
How to unsubscribe from marketing communications?
Marketing communications are sent via email. We would be sad to say goodbye, but if at any point you do not wish to hear from us there are a number of ways you can opt out of receiving marketing communications from us.
If you do not wish to continue to receive email marketing from us, click on the ‘Unsubscribe’ link in any email. Each “unsubscribe” link only relates to that specific type of communication (e.g. marketing communications or review communications). This means that unsubscribing from marketing communications will not automatically unsubscribe you from our product or business review communications (or vice versa). Please also note that you may continue to receive communications which are already on route to you for a short period of time while your relevant unsubscribe request is being processed.
Third Party Links and Services
Our site may contain links to and from the websites of our partners. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Encryption and SSL
We use the latest secure server technology to ensure your information is protected to the highest standards. We use encryption to safeguard your personal information and only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology – this means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version three support this security. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us. The encryption technique we use is the highest standard available for e-commerce.
By visiting this website with your browser settings adjusted to allow cookies, you are consenting to TSRC using cookies for the purposes outlined below in order to provide you with a fully functional shopping experience.
Please note: to make full use of TSRC and to benefit from certain personalised features, your computer, tablet or mobile phone will need to be set up to accept cookies.
The data we collect through these cookies is solely for the purpose of enhancing our website and your browsing experience – it is never used to identify you and we would never share or sell on this data.
The list below details the cookies used on TSRC. We have outlined who sets these cookies and their purpose. If the party reads something other than 'TSRC', these are our third party business partners who help us to enhance your browsing experience.
To enable and manage cookies, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.
Performance - Google Analytics
Sharing with social networks
If you use the buttons that allow you to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:
Alternatively, you can write to us at:
Data Protection Officer
The Sweet Reason Company
67 Wingate Square,